Refund Policy

Above all else, we definitely want you to be happy with your purchase!

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, we ask that your item be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can contact us at support@xandup.com and we’ll discuss instructions on how and where to send your package.

You can always contact us for any return question at support@xandup.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item.  We will make every effort to make it right. Thanks for shopping with us at XandUP!